| Introduction | Spirit | History | Technology | Human Resource | Formation |  |
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Human Resource
Human resources underpinning coordination
The unique role played by JPCERT/CC is supported by its diverse human resources.
Its potential grows through engagement with various people.
A diversity of skills defines who we are.
Each day, we respond to incidents and vulnerabilities and complete coordination by email, by phone, or onsite. To help establish CSIRTs, we visit countries with different cultures and security situations and start by building personal relationships to serve as a foundation. We lock ourselves in the lab and study samples day after day to identify the hidden problem. We collect information related to various incidents, interact with parties in Japan and Asia to handle a range of secretariat duties, and call for security countermeasures through events and lectures. Yes, our work covers a lot of ground. That is why we have such a diverse range of human resources, each with different skills and backgrounds. We have them, because we need them.
One group. Two sets of thinking skills.
In "early warning" (p. 15), for example, there is a duty that we refer to as open source intelligence, in which our staff unravel incidents using only publicly available information. The group tasked with this duty needs two sets of thinking skills. One is the capacity for accurate and meticulous thinking, the ability to examine a vast amount of information and extract and associate meaningful information. The other is the capacity for inspiration, the flashes of genius that find the most unexpected path leading to a single correct answer. Our daily early warning missions are operated based on these innate gifts and capacity for thinking that are refined through day-to-day operations and that compensate each other.
Connections with people and trust from organizations in Asia and the rest of the world.
By assisting the establishment of CSIRTs in countries and regions where they do not exist, we can help increase the security level across the world. We visit regions as far as Africa to offer support in creating CSIRTs. Over many years, we have continued these activities worldwide and cultivated relationships of mutual trust through personal interactions, so that we may help each other in times of need. For these reasons, we are recognized as a CSIRT representing Asia, and one of the leading CSIRTs in the world. Our human resources are rooted not just in Japan but across the world. JPCERT/CC and the window it opens to the world have a depth defined by its spirit, history, technology, and people. Through a combination of these elements, we continue our activities with the aim of creating a world where people can live with peace of mind.
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